IMPORTANT NOTES ABOUT SHIPPING
- We strive to process all orders as fast as possible, but some days are just busier than others...especially Mondays! Generally, orders will ship anywhere between the same day and 2 business days.
- If you need your order in a hurry, where every minute counts, we offer a free upgrade at checkout to process your order the same day (when possible) or the next business day.
- In addition to the free upgrade, the shipping method selected may affect how fast your order can be shipped. Obviously, the later the carrier pick up, the more likely we can ship an order the same day.
- FedEx expedited shipping methods are picked up at 5:00 PM Eastern Standard Time (EST) and are more likely to go out the same day.
- FedEx Ground is picked up at 4:30 PM EST.
- All US Postal Service shipments are picked up at 12:00 PM EST.
- Keep in mind, these are not cutoff times for placing your order. Your order has to be ready to ship well before the carrier pick-up time.
- All delivery estimates are in BUSINESS days. Business days are Monday thru Friday, excluding federal holidays, as recognized by the US Postal Service. For example:
- 2 business days from Friday is Tuesday of the following week.
- 2 business days from Friday is Wednesday of the following week, if Monday is a holiday.
- The next business day from Friday is Monday; Tuesday, if Monday is a holiday.
- We will do our best to ship guaranteed expedited orders, the same business day, depending upon the time the order is received and carrier pick-up time.
- FedEx Ground/Home Delivery is the most reliable non-guaranteed delivery method with estimated transit times from 1 to 4 days. For the number of delivery days to your location, see the FedEx Ground transit map below.
- FedEx Ground delivers to commercial addresses Monday-Friday and to residential addresses Tuesday-Saturday.
- Typical transit times for non-guaranteed delivery methods:
- Standard: 2-8 business days
- FedEx SmartPost: 3-6 business days (if offered)
- FedEx Ground/Home Delivery: 1-4 business days, see FedEx Ground transit map for typical transit time to your location.
- Guaranteed transit times:
- FedEx Overnight: 1 business day
- FedEx 2nd Day: 2 business days
- FedEx Express Saver: 3 business days
- USPS Express: 1-2 business days--typically 1 business day, but 2 for some locations
- Estimates are for the 48 contiguous US states.
- Non-guaranteed delivery estimates can be longer, especially with weather, event, and seasonal delays.
- Please contact us if you need your order to ship the same day at 615-378-1431.
- Orders over $250 will be shipped "Signature Required".
- Orders less than $250 will be shipped "No Signature Required" unless otherwise requested.
The following chart provides FedEx Ground shipping transit estimates in business days. For specific transit time information from one ZIP/Postal code to another, please go to Get FedEx Rates & Transit Times under the Ship tab on fedex.com. CLS's origin shipping zip code is 37206.
- FedEx Ground delivers Monday through Friday (excluding holidays) to commercial addresses.
- FedEx Home Delivery delivers Tuesday through Saturday (excluding holidays) to residential addresses.
- The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, please go to Get FedEx Rates & Transit Times under the Ship tab on fedex.com.
Guaranteed Expedited Shipping
Christmaslightshow.com offers guaranteed expedited Overnight, 2nd-Day, and 3-Day shipping. Please allow one business day for shipping, plus the guaranteed transit time. If you need the order shipped the same day, please contact us by phone at 615-378-1431 or 615-378-5420
- Standard Overnight: Arrives in 2 business days. Order ships the next business day, plus one business day transit time.
- 2nd-Day: Arrives in 3 business days. Order ships the next business day, plus 2 days transit time.
- 3-Day (Express Saver): Arrives in 4 business days. Order ships the next business day, plus 3 days transit time.
Please make sure your delivery address is correct and complete. FedEx and UPS require that you supply your phone number and will not ship to P.O. boxes. Shipments that are rerouted by request or due to incomplete shipping information will be assessed a $15.00 fee per shipment. Only one reroute will be allowed per shipment.
Transit times are not guaranteed except for expedited deliveries, therefore we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Christmaslightshow or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
United States Postal Service (USPS)
The United State Postal Service estimates packages sent via parcel post will arrive within 2 to 9 business days in the 48 contiguous states for most destinations, however this estimate often varies. You may want to allow at least 3 to 14 business days for parcel post.
The USPS estimates packages sent via priority mail will arrive within 2-3 business days in the 48 contiguous states for most destinations. We allow 2-5 days for this delivery method.
Christmaslightshow.com ships packages from zip code 37082 in Tennessee. Refer to the zip code zone chart at the bottom of this page for the relative distance of your zip code from the origin of shipping. Zone 1 is the closest and Zone 8 is the farthest away. For example, Zone 1 may arrive within 2 business days, while Zone 8 may take 9 business day for parcel post.
We have found that FedEx Ground (commercial) and Home Delivery (residential), although not guaranteed, is very accurate with regard to transit times, if you need your order by a certain date.
We do ship to other countries! You can change the destination country when you fill out your shipping information during checkout. You will have the opportunity to review the shipping cost before submitting your order for payment.
We ship via USPS Priority Mail and DHL, which according to their website:
US Postal: Delivery in 6 to 10 business days*
DHL: Delivery in 3 to 6 business days*
* For many major markets. Average number of days may vary based upon origin and destination.
NOTE: This is not guaranteed delivery and we have had shipments take as many as 14 business days during peak holiday season. Most of our international customers tell us they receive their packages within a couple of weeks.